FREE SHIPPING ON ORDERS OVER €60

Delivery, Returns & Refunds policy

Delivery Information

We currently offer delivery via LP EXPRESS parcel lockers in Lithuania.

Orders are processed within 1–2 business days after payment has been successfully received. Once your order has been dispatched, you will receive a confirmation with the relevant delivery information.

Delivery Time

Delivery to an LP EXPRESS parcel locker usually takes approximately 1–3 business days after the order has been dispatched.

Please note that delivery times are estimates and may be affected by weekends, public holidays, high order volumes, weather conditions, or other circumstances beyond our control.

Parcel Locker Selection

During checkout, customers can select their preferred LP EXPRESS parcel locker from the available locations.

Please make sure that the selected parcel locker and your contact information are correct before completing your order.

Delivery Notifications

LP EXPRESS will notify you when your parcel has been delivered to the selected parcel locker. Please collect your parcel within the period specified by LP EXPRESS.

If the parcel is not collected within the specified period, it may be returned to the sender in accordance with LP EXPRESS terms and conditions.

Delivery Address and Contact Information

Customers are responsible for providing accurate delivery and contact information when placing an order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Parcels

If your parcel arrives damaged, please contact us as soon as possible and provide your order number and, where possible, photographs of the damaged packaging and/or products.

If your parcel appears to be lost or has not been delivered within a reasonable period, please contact us so that we can investigate the shipment.

Delivery Costs

Delivery costs are displayed during checkout before the order is completed. Any applicable delivery fees will be clearly shown before payment.

International Delivery

At this time, we only offer delivery to LP EXPRESS parcel lockers in Lithuania.

If you have any questions regarding delivery, please contact us before placing your order.

Returns & Refunds information

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail hello@littlemapastudio.com

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 14 days.

  • The goods are in the original packaging and with no signs of use.

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

LP EXPRESS parcel locer, Vytauto g. 90, Trakai, 21106 Trakų r. sav.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Delivery, Returns and Refunds Policy, please contact us by e-mail hello@littlemapastudio.com